Deliveries

All orders are delivered by Network Packaging trucks or by third party couriers.

Deliveries By Couriers
Please open and fully check the contents of your delivery before signing to confirm receipt.

Mistakes cannot be rectified unless noted at the point of accepting your delivery.

If you are a business, with differing office hours, please make sure someone is available to accept the order between 8am and 6pm on a working day. 

A responsible person must be available at your nominated delivery address.

Our courier will attempt to deliver once. After this, it is the customer's responsibility to rearrange the delivery or collect the order from the local depot.

Weekend Orders 
Orders received on Fridays (after 12pm) through to Mondays (before 12pm) will be processed on the Monday.

UK Bank Holidays
Please note that we do not process orders during UK public Bank Holidays. Orders will be processed on the first working day back. For example: Orders received over the weekend, or during a Bank Holiday Monday, will be processed on the Tuesday.

Out of Stock Situations
We work very hard to minimise stock shortages and receive frequent deliveries from our suppliers. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch your order as soon as possible.

Delivery Times
We are unable to guarantee a specific time of delivery by the courier. 
Please note we cannot deliver to PO Box Addresses.

Collecting from our Network Packaging branch
Collection from our Wolverhampton Depot is FREE - please call us on 01902 496666 to arrange a collection time. Please note, if you are picking up directly from Network Packaging branch, we will require you to provide two forms of identification (I.D.):

1) One photographic I.D. (driving license, passport etc.)
2) One form of I.D. that shows your name and invoice address (Utility bill, etc.)

Standard Delivery Services & Charges to UK Mainland Destinations
All orders, unless otherwise requested, are dispatched by our Standard Delivery Service, which takes 3 working days. 

Order values below £50 (ex. VAT)
 
Up to Three Working Days - £9.99

Order values above £50-£124.99 (ex. VAT) 
Up to Three Working Days - £5.99

Order values above £125 (ex. VAT) 
Up to Three Working Days - FREE

Next Business Day Delivery Service & Charges to UK Mainland Destinations
If you require a next business day delivery service, please check the information below to understand when we’ll process and dispatch your order.

Orders Received Mondays - Fridays Before 12.00pm
We will process and dispatch orders received before 12.00pm for next business day delivery (subject to stock availability).
For example: Order on Monday before 12.00pm, your order will be despatched Monday evening for delivery on Tuesday, given stock is available.

Orders Received Mondays - Fridays After 12.00pm
Orders received after 12.00pm will be processed and despatched the following business day.
For example: Order on Monday after 3.00pm, your order will be processed and despatched on Tuesday, subject to stock availability.

Order values below £50 (ex. VAT) 
Next Business Day Delivery - £19.99

Order values above £50-£124.99 (ex. VAT) 
Next Business Day Delivery - £15.99

Order values above £125 (ex. VAT) 
Next business Day Delivery - £10.10


Delivery Services & Charges to Other UK Destinations

Delivery Area Post Codes Delivery Time Charge
Scottish Highlands & Scottish Islands AB31, AB33-38, AB44-56, FK17 -99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41 & PH49-50, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA40-49, PA60-78, PA80, PH42-44 & ZE1-3 2-5 business days £12.99
Additional Scottish postcodes (charged at standard rate) IV30-32 2-5 business days £12.99
Outer Hebrides All HS postcodes 5-8 business days 
(weather dependant)
£32.99
Northern Ireland BT1 - 99 For orders under £75
(Large volume orders may incur additional delivery charges)  
2- 4 business days £51.95
Northern Ireland BT1 - 99 For orders over £75
(Large volume orders may incur additional delivery charges)  
2- 4 business days £45.00
Isle of Wight   5-8 business days (weather dependant) £12.99

Delivery - Large Machinery
Delivery of large equipment or machines is excluded from the Delivery terms above and could be charged on an individual basis.